Transit Unplugged

Please subscribe to our newsletter! This week on Transit Unplugged, Paul Comfort hosts a special episode recorded live at the 2025 Texas Transit Association Conference in McAllen, Texas. In this roundtable, Paul speaks with five accomplished Texas transit leaders about the realities of running transit systems across Texas—from expansive rural regions to fast-growing cities. They share how they’re serving students, seniors, tourists, and workers alike—while facing challenges like extreme heat, limited funding, and changing rider expectations. Featured Panelists: Serena Stevenson – General Manager, Waco Transit System; Chair, Texas Transit Association Mario Delgado – Transit and Downtown Services Director, Metro McAllen Derrick Majchszak – CEO, Corpus Christi RTA Vince Huerta – Director of Transportation, ETCOG GoBus Allen Hunter – Executive Director, Texas Transit Association  Highlights from the discussion: “10,000 square miles of service” – Vince Huerta shares how GoBus operates across 14 rural counties and how they’re building in-house maintenance capacity to improve service reliability. “From the islands to the military base” – Derrick Majchszak explains how Corpus Christi RTA connects barrier island workers, students, and military personnel across a sprawling service area. “We’re the bridge between urban and rural” – Serena Stevenson talks about integrating Waco’s fixed routes, microtransit, and university service to close first/last mile gaps. “We don’t feel like a small town” – Mariel Delgado details how Metro McAllen serves a growing cross-border population, offers university service to UTRGV (University of Texas Rio Grande Valley), and is planning for BRT (Bus Rapid Transit) and TOD (Transit-Oriented Development).  “Invest in transit today for the system you want tomorrow” – The panel emphasizes the need for proactive funding, community partnerships, and creative solutions to meet Texas’ evolving mobility needs.  From bus stop design to funding advocacy, and from CNG (Compressed Natural Gas) fueling strategies to regional job access, this episode dives into what it takes to deliver safe, reliable, and rider-focused transit—Texas style. Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor: Chris O'KeeffeExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Cyndi RaskinIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social...

Join Paul Comfort on this episode of Transit Unplugged for an insightful conversation with Professor Niels van Oort, Associate Professor of Public Transport and Shared Mobility at Delft University of Technology in the Netherlands and co-director of the Smart Public Transport Lab. Paul and Niels explore critical considerations in transit planning, including the effectiveness of light rail versus bus rapid transit (BRT), integration with cycling and micro-mobility, and global best practices for creating high-quality transit systems.  Niels shares details about his innovative transportation planning game designed to help students and professionals balance various mobility modes and societal goals. He also discusses the benefits, challenges, and appropriate contexts for implementing light rail and BRT systems, emphasizing the importance of seamless integration with active transport modes like cycling. Course—Planning Public Transport Services:   https://ppts-course.org/Serious game ‘Finding the optimal mix’: https://deoptimalemix.nl/en/ Light Rail Transit Systems; 61 Lessons in Sustainable Urban Development: https://shop.elsevier.com/books/light-rail-transit-systems/der-bijl/978-0-12-814784-9 Better buses: BRT and other bus modes:  https://www.ovmagazine.nl/boeken/betere-bus Weblog public transport research output: https://nielsvanoort.weblog.tudelft.nl/ Smart Public Transport Lab: www.SmartPTLab.TUDelft.nlYou can read more about Dr. Oort’s work here: https://www.tudelft.nl/en/ceg/about-faculty/departments/transport-planning/staff/personal-pages/oort-n-van  Additionally, communication experts Rebecca Klein and Keith Scott from TALLsmall Productions (https://tallsmallproductions.org/) provide practical guidance on mentorship, highlighting strategies for effective mentor-mentee relationships, open communication, and meaningful feedback. Highlights: Insights into the comparative advantages of Light Rail Transit (LRT) and Bus Rapid...

In this special episode of Transit Unplugged, Paul Comfort welcomes Dr. Kaan Yildizgöz, host of Mobility Redefined, the new sister podcast of Transit Unplugged. Dr. Yildizögz, a leading global expert in public transportation and former senior director at UITP, shares his personal journey into transportation, driven by childhood memories in his father's bus workshop, and his academic expertise in ride-hailing and mobility. Paul and Kaan dive into global mobility trends, exploring key issues such as decarbonization of bus fleets, resilience in transit governance and funding, digitalization, and workforce challenges across Europe, Asia, Africa, and North America. Discover how transportation leaders worldwide tackle these universal challenges with innovative solutions and best practices. Also in this episode, communication experts Rebecca Klein and Keith Scott offer practical strategies for navigating change management, emphasizing the power of active listening and consistent messaging to guide teams effectively through transitions. Transit Unplugged is brought to you by Modaxo https://www.modaxo.com Host: Paul Comfort Producer: Paul Comfort Producer: Chris O'KeeffeMedia Support: Cyndi RaskinExecutive Producer: Julie Gates  Special Thanks To Social Media: Tatyana Mechkarova Transit Unplugged Newsletter & Media Support: Cyndi Raskin  Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Take a behind-the-scenes look at Tucson, Arizona’s SunTran transit system with General Manager Mikel Oglesby. Host Paul Comfort and Mikel explore the city’s transit modes, budget, and future projects, including the innovative Bus Rapid Transit (BRT) plans. Discover Mikel's unique journey in public transit, from his childhood riding buses with his father to becoming a leader in the industry. The episode also features insightful discussions on alternative fuel technologies, fare-free systems, and the nuances of managing a large transit agency. Plus, get tips on career resilience and effective communication from experts Rebecca Klein and Keith Scott. Don’t miss this enriching episode filmed on location during the Southwest Transit Association Conference 2025. Listen now! 00:00:00 - Introduction 00:02:00 - Exploring Tucson's Transit System 00:04:00 - Fare-Free Transit and Future Plans 00:08:00 - Innovative Bus Rapid Transit (BRT) Project 00:14:00 - Career Resilience and Communication Tips 00:19:00 - Introduction to Mikel Oglesby 00:20:00 - Mikel's Early Career in Transit 00:23:00 - Achievements at Sunline Transit Agency 00:25:00 - Transition to TriRail and Detroit 00:29:00 - Current Role and Future Plans in Tucson 00:31:00 - Impact of FTA Changes and Industry Predictions 00:33:00 - Southwest Transit Association Conference  Credits: Transit Unplugged is brought to you by Modaxo https://www.modaxo.com  Host: Paul Comfort  Producer: Paul Comfort  Writer: Cyndi Raskin Executive Producer: Julie Gates    Special thanks to:  Brand design: Tina Olagundoye  Social Media: Tatyana Mechkarova  Transit Unplugged Newsletter & Media Support: Cyndi Raskin  Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

In this episode of Transit Unplugged, host Paul Comfort interviews Stephen Gardner, CEO of Amtrak, at their Washington, DC headquarters. They discuss Amtrak's record ridership of 32.8 million passengers in the past year, recent capital investments totaling $4.5 billion, and the introduction of new Acela trains. Gardner shares insights into Amtrak's strategy to double ridership by 2040, high-speed rail initiatives, and the unique structure of Amtrak as a federally-owned yet commercially-operated entity. Key projects such as the Frederick Douglass Tunnel in Baltimore and the upcoming Gulf Coast service are also highlighted, along with Amtrak's approach to modernizing and expanding its network. The episode concludes with a look into the future of rail travel and the importance of strategic partnerships. 00:00 Welcome to Transit Unplugged 00:05 Introduction to today's episode from host Paul Comfort 01:24 Interview with Stephen Gardner 01:34 Stephen Gardner's Background and Role at Amtrak 03:03 Understanding Amtrak's Unique Structure 07:42 Amtrak's Business Model and Operations 13:23 Challenges and Opportunities in Rail Expansion 23:02 High-Speed Rail and Future Projects 27:18 Conclusion and Final ThoughtsNext week on Transit Unplugged, Paul chats with Mikel Oglesby, General Manager of SunTran, SunRail, and SunLink, in Tucson, AZ. Transit Unplugged is brought to you by Modaxo https://www.modaxo.com Host: Paul Comfort Producer: Paul Comfort Writer: Cyndi RaskinExecutive Producer: Julie Gates  Special thanks to: Brand design: Tina Olagundoye Social Media: Tatyana Mechkarova Transit Unplugged Newsletter & Media Support: Cyndi Raskin Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

After decades at transit agencies across the U.S., Tom Drozt decided at 56 to retire, spend time with his family, work on his yard, and find some new passions to put his energy into. Turns out transit is his passion, so before long he was out of retirement and at MARTA in Atlanta running bus operations. Now the CEO of Ben Franklin Transit in Southern Washington State, Tom is leading the agency with his people-first leadership style and helping people choose transit over cars.Coming up next week we have Stephen Gardner, CEO of Amtrak, talking with Paul about the historic investments Amtrak is making to bring rail travel to the fore in the U.S.And don’t forget to have your say in our Transit Unplugged listener survey. Just visit https://transitunplugged.com/survey/ to complete the short survey.00:00 Introduction and Welcome00:05 Interview with Tom Drozt, CEO of Ben Franklin Transit00:23 Tom's Background and Early Career03:13 Career Challenges and Transitions07:50 Joining Ben Franklin Transit17:20 Current Initiatives and Projects21:43 Leadership Philosophy and Future Vision24:52 Conclusion and thank you25:07 Coming up next week on Transit UnpluggedIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

In this episode of Transit Unplugged, Paul Comfort interviews Ryan Murphy, the Chair of the City Council's Transportation Committee in Brisbane, while riding one of Brisbane’s famous CityCat ferries to talk about the vibrant and evolving transit system in this river city.Episode Highlights:CityCat Ferries: Discover the unique CityCat ferry service that operates along the Brisbane River, connecting 22 stations and carrying about 5 million passengers annually. Ryan shares how this service has become a beloved part of the city's tourism and commuter landscape.Innovative Metro Project: Learn about the groundbreaking Brisbane Metro project, featuring double articulated electric buses designed to alleviate congestion and enhance the capacity of the city's busway system. Ryan discusses the integration of these high-tech vehicles and their role in transforming Brisbane's public transport.Bus Rapid Transit (BRT): Ryan explains how Brisbane's extensive bus network, supported by dedicated busways, serves as the backbone of the city's transit system. He highlights the city's efforts to improve bus-to-rail connections and the significant reforms underway ahead of the 2032 Olympics.Historical and Future Growth: From its origins as a port city to its current status as a bustling metropolis, Brisbane's transit system has continually evolved. Ryan provides insights into the city's plans for future growth, including the Cross River Rail project and the ambitious goals set for the upcoming Olympics.And don’t forget to catch Ryan, the city of Brisbane, and all the projects he talked about in the latest episode of Transit Unplugged TV on YouTube: https://youtu.be/M04d9d-xpzkHave your say in the Transit Unplugged listener survey! It only takes a few minutes and we greatly appreciate your help and feedback. https://transitunplugged.com/survey/00:00 Introduction to Ryan Murphy and Brisbane's Transport 00:38 Exploring Brisbane's Ferry System05:14 Brisbane's Bus Network and BRT System07:38 Personal Message from Paul...08:17 Brisbane Metro: The Future of Public Transport12:12 Rail Developments and the 2032 Olympics15:06 Ryan Murphy's Background and Vision16:21 Australia's Public Transport Priorities17:59 Coming up next week on Transit UnpluggedIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal...

This is a special episode of Transit Unplugged from our sister podcast, Mobility Redefined. Learn more about this great new show on their website: https://mobilityredefined.com/. Below are the original show notes for the episode:In this episode of Mobility Redefined, host Dr. Kaan Yildizgoz speaks with Juan Carlos Muñoz, Chile’s Minister of Transport and Telecommunications, about the nation’s journey to sustainable mobility. They discuss Chile’s ambitious 2050 carbon neutrality goal, the electrification of Santiago’s world-leading bus fleet, and efforts to expand these innovations nationwide.Minister Muñoz shares insights on integrating sustainable urban planning with initiatives like “15-minute cities” and highlights the transformative impact of electric buses on accessibility, user experience, and emissions reduction. The conversation also explores strategies for tackling fare evasion, the importance of governance in transport systems, and the role of Bus Rapid Transit (BRT) in creating efficient, flexible networks.Chile’s global leadership in transport innovation offers valuable lessons for cities worldwide, from decarbonisation to inclusive urban design.Episode Highlights:• Chile’s Carbon Neutrality Goal: Minister Muñoz discusses Chile’s pledge to achieve carbon neutrality by 2050 and the transport sector’s pivotal role.• Electrification Success Story: Santiago boasts the largest electric bus fleet outside China, with plans for nationwide expansion.• Buses as a Catalyst for Change: Electric buses improve service quality, reduce operational costs, and elevate user experience with features like air conditioning, USB ports, and Wi-Fi.• Governance and Regulation: Insights into how effective policies ensure reliable and affordable transport, addressing funding challenges and fostering innovation.• Tackling Fare Evasion: Multifaceted strategies, from turnstiles to digital payment options, are helping reduce fare evasion rates in Santiago.• Urban Sustainability Vision: Beyond electrification, Minister Muñoz emphasises the importance of shorter trips, integrated systems, and 15-minute cities for a sustainable future.• The Role of BRT Systems: Reflections on Bus Rapid Transit (BRT) as a flexible and cost-effective solution complementing metro networks.Key Takeaways:• Transforming public transport not only improves urban mobility but also contributes to better health, safety, and equity.• Strong governance, stakeholder collaboration, and citizen engagement are essential for sustainable mobility initiatives.• Chile offers valuable lessons for global cities striving to enhance their public transport systems.Chapters:00:00 Introduction to Mobility Redefined00:25 Meet Minister Juan Carlos Muñoz01:23 Chile’s Commitment to Carbon Neutrality06:55 Challenges and Innovations in Public Transport13:46 The Role of Governance and Funding22:19 The Future of BRT Systems27:29 Tackling Fare Evasion in SantiagoConnect with Us:Website: https://mobilityredefined.comLinkedIn: https://www.linkedin.com/company/mobility-redefined/Mobility Redefined is brought to you by Modaxo https://www.modaxo.comHost: Dr. Kaan YildizgozProducer: Mike CartmelExecutive Producer: Darren TurpinSpecial thanks to:Brand design: Tina OlagundoyeDigital Media: Belén Iturrioz CampoMarketing content and Mobility Redefined newsletter: Mike CartmelIf you have a question or comment, email us at mike.cartmel@modaxo.comDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily...

In this special episode of Transit Unplugged, Paul Comfort and co-host Kelly Chapman highlight the inspiring stories of four remarkable women leaders in Australian public transport. This is the third of five episodes coming from Paul’s recent 10-day tour of Australia. Don’t forget to also check out Transit Unplugged TV on YouTube for the TV episodes as well.First, we hear from Lauren Streifer, Executive Director of the Public Transport Association of Australia and New Zealand (PTAANZ). Lauren's infectious energy and passion for public transport shine through as she discusses her ambitious goals for the industry, including her efforts to promote sustainability.Next, Jamie-Lee Owen, Chair of PTAANZ's Emerging Mobility Leaders, shares her dedication to championing young professionals in the industry, emphasizing the importance of diversity and mentorship in shaping the future of public transport.Katie Cooper, CEO of Metro Tasmania, brings a wealth of experience from her background in aviation to her current role, where she is leading innovative zero-emission bus trials. Katie's commitment to integrating her aviation expertise into public transport operations is truly inspiring. Finally, Michelle Batsas, Executive Director of Government and Stakeholder Relations at Yarra Trams, discusses her new role and her lifelong passion for trams. Michelle, who was recently awarded the Women in STEM award for mentoring, continues to advocate for female representation in the industry, highlighting the importance of diversity and inclusion at all levels.Tune in to hear these powerful stories and learn about the incredible work being done to promote women in public transport in Australia.Coming up next week we have the final episode from Australian with a special tie-in to the current episode of Transit Unplugged TV from Brisbane. Brisbane City Councillor Ryan Murphy tells Paul all about Brisbane’s ferry system, light rail, and how his role as Chair of the Transportation Committee helps promote and support transit throughout the city.00:00 Introduction and Overview of the Episode01:03 Highlighting Women Leaders in Australian Transport06:15 Lauren Streifer CEO, PTAANZ07:20 Jamie-Lee Owen, Chair, PTAANZ Emerging Mobility Leaders10:31 Katie Cooper CEO, Metro Tasmania 14:35 Michelle Batsas, Executive Director of Government and Stakeholder Relations, Yarra Trams36:22 Conclusion and Upcoming Episodes38:19 Coming up next week on Transit UnpluggedIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or...

In 2016, Brad Miller, CEO of the Pinellas Suncoast Transit Authority (PSTA), had an idea. What if subsidized rides with Transportation Networking Companies (TNCs) like Uber and Lyft could help people in his community get where they needed to go. What if you could get a subsidized Uber ride at the end of your overnight shift when regular transit isn’t running and be able to get home safely? This revolution in public transit and was seen as a model for transit innovation and quickly spread across the country. The next logical question was then: could we do the same for paratransit and offer better service to those riders and even at a lower cost?The answer was yes. And now across the U.S., paratransit riders can book a ride at the last minute—just like non-disabled people can—to get where they need to go. But all that could come crashing to a halt if proposed changes to the Federal Transit Administration (FTA) rules about using TNCs in public transit come into effect. This episode features Brad and other experts talking about how TNCs have helped the disabled community and what the impact on people’s lives will be if transit agencies have to stop using Uber and Lyft for paratransit and other on-demand rides.Featured Guests:• Brad Miller: CEO of the Pinellas Suncoast Transit Authority (PSTA) in Florida. Brad shares his pioneering work in integrating TNCs into paratransit services, highlighting the significant benefits and cost savings achieved. He also discusses the looming threat posed by new Federal regulations that could disrupt these services.• Dr. Judy Shanley: National Director of Transportation, Mobility, and Youth at the National Office of Easterseals. Judy brings her extensive experience in advocating for individuals with disabilities and emphasizes the importance of innovative paratransit solutions. She voices concerns about how the proposed regulations could limit transportation options for people with disabilities.• Alex Elegudin: CEO of Wheeling Forward and former Accessibility Chief at the New York City MTA. Alex provides a legal and advocacy perspective, detailing his efforts to improve accessibility in transportation. He discusses his recent Newsweek article that highlights the challenges and potential setbacks of the proposed regulatory changes.• Jen Shepherd: Head of Uber's Global Transit Business. Jen explains Uber's role in supporting transit agencies and the potential consequences of the new regulations on Uber's ability to provide paratransit services. She underscores the safety measures Uber has in place and the broader implications for mobility if these services are curtailed.Link to the proposed rule changes on the U.S. Federal Register: https://www.regulations.gov/docket/FTA-2024-0020Coming up next week, we have the fourth of five episodes Paul recorded while visiting Australia. This week we feature just a few of the amazing women leading public transit in Australia and joining Paul, special co-host Kelly Chapman. 00:00 Introduction and Background01:25 Meet the Panelists03:11 Brad Miller's Innovative Approach06:08 Challenges and Threats to Paratransit Services07:07 Judy Shanley on Easterseals' Role09:29 Alex Elegudin's Perspective20:12 Jen Shepherd on Uber's Involvement30:52 Conclusion and Call to Action32:12 Coming up next week on Transit UnpluggedIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads-

In this week’s episode, host Paul Comfort sits down with Steve Butcher, Executive General Manager of Rail and Transport for John Holland. Paul and Steve caught up at the AusRail conference in Brisbane while Paul was on his 10-day tour of Australia. Steve shares his extensive career journey, starting at British Rail at age 16 all the way up to his current job at John Holland and dives into managing Yarra Trams, the Gold Coast Railway, and the Sydney Metro."Transforming lives through railways is what drives me every day." - Steve ButcherComing up next week on Transit Unplugged we have a special panel on Transportation Networking Companies (TNCs) and public transit with Dr. Judy L. Shanley, Ph.D. National Director, Transportation, Mobility, & Youth Transition at Easterseals; Alex Elegudin, CEO of Wheeling Forward; Jen Shepherd General Manager of Uber Transit; and Brad Miller CEO of Pinellas Suncoast Transit Authority.00:00 Introduction to Steve Butcher00:26 Steve Butcher's Career Journey00:53 John Holland Group's Major Projects01:56 Gold Coast Light Railway and Yarra Trams04:38 Sydney Metro and Tunnel Boring07:26 Yarra Trams Joint Venture11:57 Post-Pandemic Rail Trends14:43 Australia's Investment in Public Transport17:30 Steve Butcher's Personal Background20:03 Coming up next week on Transit UnpluggedIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Ned Freeman joins host Paul Comfort to talk about UZURV and how it's changing how paratransit is delivered in the U.S. UZURV is an adaptive Transportation Network Company (TNC) that gives transit agencies more options for delivering paratransit in their communities. Ned and Paul talk about how UZURV uses its technology to offer on-demand, ADA compliant, and cost-effective paratransit solutions. UZURV’s model combines the flexibility of solutions like Uber, with all the regulatory rigor of an internal solution.You can learn more about UZURV on their website https://uzurv.com/Coming up next week, we have the third of five episodes Paul recorded while visiting Australia. This week we feature just a few of the amazing women leading public transit in Australia and joining Paul, special co-host Kelly Chapman. 00:00 Why Paratransit Matters 00:19 Evolution of Paratransit Services01:38 Interview with Ned Freeman, CEO of UZURV01:49 Challenges and Innovations in Paratransit04:29 UZURV's Role and Impact20:42 Future of Paratransit23:47 Ned Freeman's Background and UZURV's Team28:11 Conclusion and Final Thoughts28:34 Coming up next week on Transit UnpluggedIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

In a Transit Unplugged exclusive, Paul talks with Veronica Vanterpool, Acting Administrator of the Federal Transit Administration (FTA) about the inner workings of the FTA, how the Regional Administrators help set priorities and connect agencies with funding, the transformative developments in public transportation over the past four years, and Veronica’s vision for transit in 2025.In the U.S., the FTA is responsible for large-scale oversight, rule-making, and, most importantly, funding for transit agencies across the country. The historic $15.5 billion in funding for transit has helped jumpstart and complete projects across the U.S., but as the Trump Administration enters the White House, what will happen with future funding tranches, especially for low-no emissions programs?Find out this week on Transit Unplugged.Next week on the show we have Ned Freeman, CEO of UZURV, talking about how his company is changing lives, one ride at a time.00:00 Introduction to the show and Veronica Vanterpool01:03 Introduction and Welcome01:14 Challenges and Achievements in Public Transportation02:08 Role of Public Transportation in Crisis04:09 Federal Transit Administration's Mission and Structure06:00 Funding and Support for Transit Projects07:42 Congestion Pricing and Capital Investments11:03 Accessibility and Inclusivity in Public Transit13:36 Low and No Emission Grants15:40 Support for Tribal and Rural Transit19:08 Structure and Role of the FTA25:15 Veronica Vanterpool's Background and Career29:04 Conclusion and Future Outlook31:18 Coming up next week on Transit UnpluggedIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

This week we are proud and excited to share an interview with a true public transit legend: Howard Collins, OBE. Howard's remarkable 47 year career has taken him from London's Tube and Sydney's trains to leading transit for the state of New South Wales in Australia. Howard sat down with Paul to talk and reflect on not just where transit has been, but where it's going with workforce development, funding, and making transit just better for everyone.This is a don't-miss interview you can draw insight and inspiration from no matter where in the world you are.Speaking of don't-miss interviews, next week we have Acting FTA Administrator Veronica Vanterpool talking with Paul about the changes in transit over the past four years and what the future could hold in the years ahead. Make sure you subscribe or follow Transit Unplugged wherever you listen so you don't miss an episode.00:05 Welcome to Transit Unplugged and introducing our guest, Howard Collins OBE00:45 Howard Collins' Career Journey01:54 Current Role and Responsibilities03:53 Innovations and Workforce Diversity06:53 Public Transport Challenges and Solutions10:30 Future of Transport in Australia14:55 Career Advice for Mid-Level Managers17:50 Advice for Senior Leaders and CEOs19:57 Local Manufacturing and Future Projects22:36 Coming up next week on Transit UnpluggedIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

In this special New Year's Eve episode of Transit Unplugged, Paul is joined by transportation expert and futurist Rudy Salo to discuss what's going to shape the entire transportation sector in 2025. From robotaxis and EVs to autonomous vehicles, Rudy shares his thoughts on transportation in Los Angeles even before the Olympics start. Rudy also explains how a little-known facet of municipal bonds could threaten transit projects across the U.S.We kick off 2025 with the second of Paul's episodes from Australia and a true transportation legend Howard Collins, OBE. Howard talks with Paul about everything he's learned in his 47 year career, the things he's most excited about now, and what Australia needs to do to boost transit use.More about Rudy...The Commute: https://thecommute.substack.com/Forbes.com: https://www.forbes.com/sites/rudysalo/Good Is In The Details Podcast:  https://open.spotify.com/show/01sSTIkORzkvRLW3DW6lZJ?si=cc0325a14fd74acdThe views expressed in this podcast are personal opinions and do not represent the views or policies of Nixon Peabody LLP. This content is for informational purposes only and is not intended as professional advice.00:00 Welcome to the New Year's Eve Special00:23 Exciting Future of Transportation in 202501:10 Robo Taxis and Electric Vehicles02:45 LA Metro and Olympic Preparations05:11 Challenges and Innovations in LA Transit11:27 Autonomous Vehicles and Public Transit16:33 The Importance of Municipal Bonds21:13 Entertainment and Transportation27:27 The Future of Public Transit: Fueling, Funding, and Faring36:34 Coming up next week on Transit UnpluggedIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any...

We're turning the tables on host Paul Comfort this week with guest host and Transit Unplugged Executive Producer Julie Gates interviewing Paul on the best of 2024 from Transit Unplugged, what to watch for in 2025, and what they are thankful for. This is also our first video podcast on the podcast! You can watch the video version on YouTube and Spotify, and listen to the audio version everywhere else (the audio-only version will also be on YouTube). Let us know what you think of this new format in the comments on YouTube and Spotify.We're going to close out 2024 on New Year's Eve with transit futurist Rudy Salo giving Paul his thoughts on the big trends that will influence transit next year and beyond.00:00 Introduction to Transit Unplugged from Paul Comfort00:15 Julie Gates Interviews Paul Comfort01:06 Lessons from Running for Public Office02:46 Highlights of 202406:18 Insights from Washington, D.C.11:53 The Three Fs of Transit14:13 End of Year Reflections and Gratitude18:13 Coming up next week on Transit UnpluggedIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

We're kicking off the first of five podcast episodes from Paul's 10-day trip to Australia. First up, we have John Storms of Transit Systems Victoria and Mark Peters of Transit Systems Australia giving us an overview of transit in Australia and their plans for the future. Much like North America, Australia has cities surrounded by sprawling, low-density suburbs that are challenging for any public transit system to serve. In their separate interviews with Paul, John and Mark talk frankly about these challenges and what needs to be done to address them.Coming up next week we have the first of two holiday specials on Transit Unplugged. First, we're turning the tables on Paul with our own award-winning radio journalist, Julie Gates, interviewing him for a change. Paul talks about the highlights from 2024 and what's ahead for 2025. Because Christmas falls on a Wednesday this year, we're releasing the episode a day early on Tuesday (Christmas Eve). We'll do the same the following week, with an episode coming out on New Year's Eve instead of New Year's Day.00:00 Introduction and Overview of the Australian Trip00:20 Exploring Melbourne and Hobart00:38 Brisbane and Upcoming Podcasts02:50 Interview with John Storms02:58 Focus on People and Accessibility Initiatives06:58 Hydrogen and Electric Bus Innovations08:11 John Storms' Background and Melbourne's Growth11:05 Interview with Mark Peters: Transit Trends and Zero Emissions11:16 Interview with Mark Peters19:01 Technology and Innovation in Transit20:39 Coming up next week on Transit UnpluggedIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Sometimes the difference between winning and losing is your bench. The people you can call on to step up and win the game, finish the project, or get it done when your usual players can't. That's a strong bench. People you know who can step into the shoes of current leaders and be the next ones.By 2030 all baby boomers will be 65 or older and preparing to retire. So who is going to replace them? According to this week's guest, Matt Booterbaugh, CEO of RATP Dev USA, we don't have a strong bench to step in when current leaders step down, and Matt has some ideas how to fix it.Paul and Matt also talk about the general state of transit, funding challenges, progress towards zero emission buses, and Matt's thoughts on coming from outside transit.Next week on the show, we have the first in a series of interviews from Paul's 10-day tour of Australia. First up, we have John Storms, Managing Director at Transit Systems in the State of Victoria, and Mark Peters, Executive General Manager, E Mobility and Fleet Innovation at Transit Systems for all of Australia. They'll be talking about transit in Australia overall, their strides in expanding their workforce, accessibility, and the transition to zero emissions buses.Don't forget, our year end wrap up shows are coming up! First, on Christmas Eve, we have Paul and Transit Unplugged News Minute's Julie Gates, with a look back and a look ahead in transit. And then, on New Year's Eve, we have Rudy Salo, transit futurist and attorney talking with Paul about the year ahead and beyond for transit and mobility.00:05 Introduction from host, Paul Comfort01:21 Interview with Matt Booterbaugh, CEO of RATP Dev USA01:33 Current Trends in Public Transportation02:58 Global Experience and Local Impact03:23 Company Background and Growth05:07 Matt's Personal Journey07:18 Public vs. Private Sector Jobs09:02 Industry Challenges and Future Outlook12:44 Leadership in Transit16:05 New Year's Resolutions16:58 Coming up next week on Transit UnpluggedIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

In this episode of Transit Unplugged, host Paul Comfort sits down with Ben Limmer, Chief of Public Transportation for the Connecticut Department of Transportation. They talk about what it takes to run a massive statewide transit agency with a billion-dollar budget that is a critical part of the Northeast Corridor from Boston to Washington D.C. Paul and Ben talk about Ben's career journey--like many of us, he fell into transit accidentally--and how several important mentors shaped his career. Ben talks about Connecticut's major transportation projects, including investments in infrastructure, electrification programs, and bus network revamps.Ben and Paul wrap the conversation with a discussion about what's going to be important to transit in the next few years. Tune in for this insightful chat about the present and future of transit in Connecticut.Coming up next week on the show we have Matt Booterbaugh, CEO of transit contractor RAPT Dev USA. Talking about the role of contracting in transit and his secret to fill the bench with future transit leaders.00:00 Introduction from host Paul Comfort00:17 Meet Ben Limmer: Chief of Public Transportation02:13 Big Projects and Responsibilities at CTDOT06:38 Career Journey and Mentorship14:56 Referendums and Public Support16:35 Future of Public Transportation18:52 Conclusion and Future Plans19:15 Coming up next week on Transit UnpluggedIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Paratransit is the most expensive mode transit agencies in North America provide, so finding ways to save money and better serve the community is paramount. One way to do that is offer a bare-bones, only-what's-mandated service; which saves money, but underserves a vulnerable population. The other way is to get smart, to get innovative.And that's exactly what Eileen Collins Turvey of Portland's TriMet did, and it paid off because she won the 2024 APTA Innovation Award for her pilot program giving paratransit customers Instacart Plus memberships.It costs about $150 round trip for someone to use paratransit to go to the store. And they have to book ahead of time and can only bring two bags back from the store. But what if people could just have their groceries delivered instead? In her pilot, Eileen gave $10/mo Instacart Plus memberships to paratransit customers to let them buy groceries and have them delivered whenever they need from over 55 stores.How's it working?TriMet is saving $1500 per month per person and if the program is expanded to just half of their paratransit customers they could save $9 million per year.In her conversation with host Paul Comfort, Eileen also talks about her personal connection to paratransit and her vision for what paratransit could and should be. Tune in for this awesome interview with a true trailblazer.And if you'd like to learn more about it, Eileen provided us with a link to all her information and materials about the program. (text link: https://nextcloud.trimet.org/index.php/s/nyTqwgzefiGbNTB)Coming up next week we head to Connecticut and hear from Ben Limmer, Chief of Public Transportation at Connecticut Department of Transportation and learn about their revitalization programs.00:00 Introduction00:59 Our guest: Eileen Collins Turvey02:35 Winning the APTA Innovation Award04:39 The Instacart Program: Concept and Implementation05:59 Challenges and Solutions10:47 Program Impact and Future Prospects13:18 The Broader Vision for Paratransit18:26 Final Thoughts19:44 Coming up next week on Transit UnpluggedIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to...