Episode 12
Just Don’t Make Expensive Mistakes and Other Lessons from Adam Barth, CEO of the Stanislaus Regional Transit Authority
Sometimes we're so afraid of making mistakes, that we don't push ourselves to take a chance on a new innovative idea. We've all been there, but in this conversation Adam Barth, CEO of the Stanislaus Regional Transit Authority--https://stanrta.org/--, reveals advice he got from a mentor at a critical time in his career.
Paul Comfort sat down with Adam Barth, CEO of Stanislaus Regional Transit Authority to talk about his career journey from starting our as a tour bus driver in Fairbanks, Alaska, to leading the newly merged transit Stanislaus Regional Transit Authority in Modesto, California. Adam talks about the challenges he faced while merging the county and city transit systems, and the lessons learned from the experience. Adam also discusses the agency's plans for implementing bus rapid transit and their move towards zero-emission buses. Finally, Barth emphasizes the importance of transit leaders riding their systems to better understand their customers and their needs with a story about simply just taking the bus to work.
Transit Unplugged team:
Paul Comfort, host and producer
Julie Gates, executive producer
Tris Hussey, editor and writer
Tatyana Mechkarova, social media
00:04 Introduction and Background of Adam Barth
02:42 Adam Barth's Career Journey in Transit Industry
05:06 Learning from Mistakes: A Key to Success
08:01 The Merger of City and County Transit Systems
11:09 Challenges and Future Plans for Stanislaus Regional Transit Authority
20:56 The Importance of Riding the System as a Transit Leader
24:30 Don't miss the Executive Summit at ThinkTransit March 25th!
26:04 Coming up next week on Transit Unplugged
Transcript
Welcome to Transit Unplugged.
Paul Comfort:I'm Paul Comfort and on this episode of the world's leading transit executive
Paul Comfort:podcast, we speak with Adam Barth.
Paul Comfort:Adam is CEO of the Stanislaus Regional Transit Authority in Modesto, California.
Paul Comfort:This is a newly formed transit agency where they took the county and
Paul Comfort:the city transit systems that were running concurrently and merged them.
Paul Comfort:At the time Adam was CEO of the City of Modesto's transit
Paul Comfort:system, and he eventually became the CEO of the merged system.
Paul Comfort:Running in the county there, and he came from Fairbanks, Alaska, and he
Paul Comfort:tells us about his history, how he started as a bus driver in the tourism
Paul Comfort:industry there, worked his way up to head up their transit system in
Paul Comfort:Fairbanks, and then moved back home to Modesto, where he took over the system.
Paul Comfort:What I really enjoyed about today's podcast is Adam's discussion, frankly,
Paul Comfort:of mistakes he's made in his career, and lessons he learned when merging,
Paul Comfort:the city and the county and making a lot of changes all at once, What they
Paul Comfort:learned from that, what you might learn from that, and how we can all learn from
Paul Comfort:mistakes, to grow for our own career.
Paul Comfort:On this episode of Transit Unplugged, let's join the
Paul Comfort:conversation with Adam Barth.
Paul Comfort:Adam Barth, thanks for being with us today on Transit Unplugged.
Adam Barth:Thanks for having me, Paul.
Paul Comfort:We've been trying to get this together for a while,
Paul Comfort:so I'm glad we finally were able to do so here in the new year.
Paul Comfort:And, you've got a lot going on there.
Paul Comfort:I think, today's going to be a very interesting conversation.
Paul Comfort:First off, why don't you just kick us off and tell us about the system.
Paul Comfort:You're CEO of Stanislaus Regional Transit Authority in Modesto, California.
Paul Comfort:So tell us some about that and what you do there.
Adam Barth:Okay, well, I'm the CEO here running a small system.
Adam Barth:We have about 130 buses in the fleet, 23 routes that run around Modesto and around
Adam Barth:the county as well, but also some commuter services that run over to the Bay Area.
Adam Barth:we're in about 3 million trips a year, which is great.
Adam Barth:We're seeing great, numbers on the system, since COVID, is ended now, we're
Adam Barth:seeing actually more ridership on the system than pre COVID, which is great
Adam Barth:to see, and I think it goes a lot to, on how great things we're doing here
Adam Barth:in Modesto and throughout the county.
Adam Barth:That's great.
Adam Barth:I wouldn't call that a small system, by the way.
Adam Barth:I'd call that a mid sized system.
Adam Barth:Yeah, with over a hundred buses, I think you're a mid sized system.
Adam Barth:and for those of us, as they say in Rio Linda or whatever they used to say, tell
Adam Barth:us, situate Modesto for us geographically as where it's at in California.
Adam Barth:Oh, sure.
Adam Barth:so we're about 100 miles south of Sacramento and maybe about
Adam Barth:the same east of San Francisco.
Adam Barth:So right in the valley, central valley of California, central to agriculture and a
Adam Barth:lot of great things here in the valley.
Adam Barth:It's a great place to live.
Paul Comfort:That's awesome.
Paul Comfort:so how long have you been there and kind of walk us through
Paul Comfort:your background a little bit.
Adam Barth:so I've been here in Modesto for, about seven years now.
Adam Barth:I came from, actually from here in the Modesto area, but I started my
Adam Barth:transportation career up in Alaska.
Adam Barth:I was a bus driver, up there, not for the public transit side, but for the
Adam Barth:tour and chart charter side of Alaska tourism, and it was a bus driver up
Adam Barth:there for well, for a couple of years and gradually moved into public transportation
Adam Barth:and when the opportunity came to move back to Modesto, I jumped at the chance
Adam Barth:and, I'm running the system here, so going from a small system in Alaska
Adam Barth:to a much, well, bigger system here.
Paul Comfort:Yeah, and you were in Fairbank, Alaska, right?
Adam Barth:Fairbanks, Alaska, yes.
Adam Barth:It's a very cold place to live, but it was a good place to, you know, learn
Adam Barth:how to drive buses and to give tours.
Adam Barth:But then I moved into the public transit side after about 10 years or so.
Adam Barth:into the transit side, I had to learn how to, how different it was going from
Adam Barth:the private side to the public side of transportation, which is, there's
Adam Barth:some differences there, but, it was interesting to, to learn the differences
Adam Barth:and how, and how to, you know, how to get more, how to get more information.
Adam Barth:More people on the bus.
Paul Comfort:Yeah.
Paul Comfort:Well, as you know, I've been talking to Dave Johnson, who's the manager there now
Paul Comfort:in Fairbanks and about possibly going up there and doing an episode of our Transit
Paul Comfort:Unplugged TV show this summer when they open up a brand new facility there.
Paul Comfort:Tell us about, some of the key points and key people, that helped you along your
Paul Comfort:way from Fairbanks coming back to Modesto.
Adam Barth:sure.
Adam Barth:while I was part of the public, sorry, the private side of transportation
Adam Barth:in, in Alaska, I remember there was one time where the VP of the cruise
Adam Barth:line that I worked for, he, I was a brand new operations manager at the
Adam Barth:time, and he was a key person that really led me to where I am today.
Adam Barth:but a key thing that he told me, was that, hey, I'm going to make
Adam Barth:mistakes, and that's okay, just try not to make them expensive mistakes.
Adam Barth:And he went on then to tell me about how he made a really expensive mistake, and
Adam Barth:how he, correct, corrected himself, and how he got better from that experience I
Adam Barth:think I learned that same thing as well over time as I learned that I'm going to
Adam Barth:make the, I'm going to make mistakes too.
Adam Barth:And you learn from them and you make yourself a better person and
Adam Barth:a better employee and be able to contribute more to your agency.
Paul Comfort:Let's talk about that for a minute.
Paul Comfort:I think that's an important lesson for people in the transit industry
Paul Comfort:or any industry that want to, kind of move up the ladder of success.
Paul Comfort:If you can have a mentor early on that maybe has a little bit of, grace
Paul Comfort:for you, because I think when we're in our 20s especially, we're all,
Paul Comfort:you know, rip roaring, ready to go, and we sometimes overlook things.
Paul Comfort:I know I did.
Paul Comfort:I remember a moment, early in my career when I was in business development, for
Paul Comfort:a company, and I You know, it was a very complicated situation for somebody like
Paul Comfort:in their late 20s to figure all this out.
Paul Comfort:But I remember not knowing something.
Paul Comfort:It just, I wasn't aware of it.
Paul Comfort:And it came back to bite me in the rear end later, because when it
Paul Comfort:came up for the bid to be done, I hadn't included some costs that
Paul Comfort:needed to be included in the bid.
Paul Comfort:And then we found out, we met with the customer and my boss at the time,
Paul Comfort:John Monson, who was a mentor to me.
Paul Comfort:He became, CEO of MV Transportation at the time.
Paul Comfort:We were with another company that no longer exists, but he put his
Paul Comfort:arm around me, we walked out and said, you know, walk me through it.
Paul Comfort:You know, I was very upset with myself for not catching this mistake, which
Paul Comfort:was in the tens of thousands of dollars.
Paul Comfort:I don't think I ever made that mistake again or anything like it, because I
Paul Comfort:was extra cautious, you know, Yeah, and so it sounds like to me, you had a boss
Paul Comfort:like that as well, someone who earlier in your career was telling you try not
Paul Comfort:to make it too expensive if you make a mistake and try to learn from it, right?
Paul Comfort:I think sometimes, the issues are that, some people who make
Paul Comfort:mistakes don't learn from them.
Paul Comfort:What do you think of that, Adam?
Paul Comfort:Have you seen that?
Adam Barth:Yeah, I think, I think that's the case for sure, but I think,
Adam Barth:you know, I think that's how, I think that's how you can progress too, is you
Adam Barth:learn from the mistakes, you're going to learn from them, and that's what's
Adam Barth:going to make you a great, person, not just in professional life, but in
Adam Barth:anything you do, you're going to learn from it and your life is going to get
Adam Barth:so much, so, so much better after that.
Adam Barth:and, hopefully you learn from them.
Paul Comfort:Yep.
Paul Comfort:If you think you're right and you have a super high opinion of yourself and
Paul Comfort:you're kind of what some people might call cocky, you may say, when a mistake
Paul Comfort:happens, Oh, well, that's not my fault.
Paul Comfort:that, that was issues that were outside of my control.
Paul Comfort:Kind of like I just said, right?
Paul Comfort:Yeah.
Paul Comfort:Well, these are things that I wasn't aware of, but had I done enough research, Right.
Paul Comfort:I might have found those numbers.
Paul Comfort:And so I think too often people will try to push blame off of themselves because
Paul Comfort:they don't want to be at the center of the blame circle, so to speak, and
Paul Comfort:say, well, it was out of my control.
Paul Comfort:It was the environment.
Paul Comfort:It was another person.
Paul Comfort:It was another situation.
Paul Comfort:But, I think.
Paul Comfort:I'm really happy you call attention to that right off the bat, because I
Paul Comfort:think that's something, especially for young people, I always say, I just did
Paul Comfort:a talk in Canada at the CUDA conference.
Paul Comfort:I spoke to the young leaders, group there, and I pointed out, you know,
Paul Comfort:draw a circle around yourself, and that's where improvement needs to begin.
Paul Comfort:And so, if we continue to work on improving yourself, ourselves in
Paul Comfort:general, like my dad taught me, always work to improve yourself.
Paul Comfort:that's how you move ahead, right?
Paul Comfort:And that's what happened to you.
Paul Comfort:So keep telling us that story.
Adam Barth:Okay, so I moved back to Modesto and was running the Modesto
Adam Barth:Air Express bus system, which was run by the city of Modesto at the time.
Adam Barth:And just 2 years ago now in 2020, 2021, officials in our area, so
Adam Barth:elected officials, saw a logic of combining transit systems in our area.
Adam Barth:So Modesto had run a system and the county had run a separate system, as it
Adam Barth:happened, the staff from both systems worked on the same floor in the same
Adam Barth:building, but we had different staff, we had a different brand, we had a
Adam Barth:different technology on board the buses.
Adam Barth:we were separate, although we were friends, right?
Adam Barth:Yeah.
Adam Barth:Yeah.
Adam Barth:so, officials saw the logic in combining the systems.
Adam Barth:And so in 2021, the city of Modesto and the county combined forces and joint
Adam Barth:and, created a, what's called a joint powers agency where the two, government
Adam Barth:agencies formed a new government agency called the Stanislaus Regional Transit
Adam Barth:Authority, to combine the system.
Adam Barth:And so we're a new system today, that, that works well.
Adam Barth:we combined technologies, we created a new brand, we ran into all of the buses,
Adam Barth:and, combined the whole fleet into one, one, under one maintenance shop, and
Adam Barth:now it's run by a one operator as well.
Adam Barth:All of our system is run by a third party operator.
Adam Barth:So, that, the impetus of that was to really create, A system that was easy to
Adam Barth:ride and make it easier for people to use the bus here and here in the area, both
Adam Barth:in Modesto and throughout the county.
Adam Barth:And we've seen that with the ridership over the last 6 to 12 months, we've
Adam Barth:seen ridership really explode and exceed pre COVID, which is awesome to see.
Adam Barth:Yeah.
Adam Barth:We did a, a big planning effort to look at all of our routes to figure out which
Adam Barth:routes were working well and which weren't and did a massive restructuring of all
Adam Barth:of our routes just this past March.
Adam Barth:Ah, that seemed to help.
Adam Barth:That was awesome.
Adam Barth:It really made transit a whole lot easier to use here in our area, not, and not just
Adam Barth:with the brand and the tech, not, and the technology and the, and one fare structure
Adam Barth:and one fare, one, one fare media, but made it really easy to ride the buses
Adam Barth:as well, where the routes actually went.
Paul Comfort:Gotcha.
Paul Comfort:And why is it called Stanislaus?
Paul Comfort:Is that the name of the county?
Paul Comfort:That is the name of the county.
Paul Comfort:Yes.
Paul Comfort:Right.
Paul Comfort:And prior to this, you were the head of the city one, right?
Paul Comfort:The city of Modesto?
Paul Comfort:Correct.
Paul Comfort:Yeah.
Paul Comfort:Yeah.
Paul Comfort:And then you ended up being the head of the overall system?
Adam Barth:Right.
Adam Barth:there was an interim CEO that, that, helped form the authority.
Adam Barth:Okay.
Adam Barth:And, he, retired after about six months or so.
Adam Barth:And, and, I applied and obviously I've been part of the system now for so long.
Adam Barth:The Modesto system was the bigger one of the two systems that were merged.
Adam Barth:so I, had the experience over several years in the Modesto
Adam Barth:area and being, a local guy too.
Adam Barth:I was born and raised here in the Modesto area.
Adam Barth:So it was nice to leave Alaska and kind of just come back,
Paul Comfort:come back home.
Paul Comfort:Yeah.
Paul Comfort:And who's your operator?
Paul Comfort:You said you outsourced to a third party.
Paul Comfort:transdev is our third party.
Paul Comfort:Okay.
Paul Comfort:Yep.
Paul Comfort:so you've made some decisions along the way, right?
Paul Comfort:So what they might say, the good, bad, and the ugly, since you're in California,
Paul Comfort:we'll use the lines from a movie, right?
Paul Comfort:A Clint Eastwood movie.
Paul Comfort:so tell me about some of the decisions you've made and, you know, we've
Paul Comfort:kind of broached this topic already, but what have you learned from them
Paul Comfort:and what would you do differently?
Adam Barth:I think as part of the consolidation of the two transit systems,
Adam Barth:that was an area that we could have done things a little bit differently.
Adam Barth:It was a little bumpy at first.
Adam Barth:So we set a date.
Adam Barth:It was January 1st of 2022 when we were really going to combine the systems
Adam Barth:under one operator, but it also involved new vehicles and new technology at
Adam Barth:the same time for different reasons.
Adam Barth:and I think.
Adam Barth:To start a new operator with a consolidated system with new vehicles and
Adam Barth:new technology all on the same day was a decision that we probably should have,
Adam Barth:you know, maybe taken a different look at and, with it, it was bumpy at first,
Adam Barth:for sure it's definitely since, smoothed out and we're operating fine today, but
Adam Barth:I think that was one of the, it was a decision that we could have made, made
Adam Barth:differently to try to ease in the changes.
Paul Comfort:Oh, too many things at one time, you mean?
Adam Barth:too many things at one time, right?
Adam Barth:And just do things incrementally, I think is the lesson learned from that.
Adam Barth:Do things a little bit at a time, not everything all at once.
Adam Barth:Right,
Paul Comfort:right.
Paul Comfort:And you're probably thinking you're all excited, right?
Paul Comfort:We're going to get all this change and then you have one
Paul Comfort:point of failure and it can ripple effect into other things, right?
Adam Barth:Right, exactly.
Adam Barth:Exactly.
Adam Barth:If you know, you have new vehicles or maybe new technology, it takes time for
Adam Barth:drivers or for dispatchers to learn that how it works and learn the kinks with
Adam Barth:it and smooth out all those wrinkles.
Adam Barth:It takes some time to make that happen.
Adam Barth:And I think doing it, more, An incremental approach would be
Adam Barth:done, would be a little bit better.
Paul Comfort:so a big challenge, making transit easier in your region.
Paul Comfort:And it sounds like you've done that.
Paul Comfort:I mean, kudos, I guess, is what I want to say to the leaders of
Paul Comfort:your county and city for seeing an opportunity for consolidation.
Paul Comfort:Have they seen a reduction in overall cost as a result of the consolidation?
Adam Barth:I think we've seen a little bit in the 1st year.
Adam Barth:We did some analysis.
Adam Barth:I think we did see a reduction in cost for administrative staff that, you
Adam Barth:know, we had staff that came in over from Modesto and some from the county.
Adam Barth:Not everyone came over as part of the consolidation, but there were some,
Adam Barth:some savings there in staffing as.
Adam Barth:You know, you would think that, you know, two agencies, you're going to have
Adam Barth:some overlap in what some people do.
Adam Barth:And so you have some overlap and obviously wouldn't need everybody
Adam Barth:to do those same things twice.
Paul Comfort:Any other changes you have planned that you'd like to talk
Paul Comfort:about or improvements to your system?
Adam Barth:You know, I think bus rapid transit is our next big thing as well
Adam Barth:that we want to do here in Modesto area.
Adam Barth:We have an idea for the route it should go on and we want to go down and we
Adam Barth:want to go down that road as I think we've seen, you know, time and again
Adam Barth:in other places how you implement a BRT system and more people are on the
Adam Barth:bus are on the buses, which is great.
Adam Barth:BRT has so many good things about it that we hope it could emulate
Adam Barth:on any bus route to get more buses out there because frequency is.
Adam Barth:The more buses you have on the route, the easier it is to ride, and that's
Adam Barth:where I'd like to get to, and so getting BRT in some areas I think
Adam Barth:would be awesome for Modesto, and so that's the next big thing as we work
Adam Barth:forward with the new facility as well.
Paul Comfort:I love that, Adam.
Paul Comfort:I'm a big fan of BRT as well.
Paul Comfort:I was in Latin America this year and saw in Brazil and other
Paul Comfort:places how they are using it.
Paul Comfort:in a big way, and you know, what they said, and what I've heard other people
Paul Comfort:say is, you know, it's great to try to bring in a new light rail line or
Paul Comfort:a new heavy rail line, but the cost is so high, and once you lay down the
Paul Comfort:route, there's no changing it, and BRT, you know, is an answer to that, right?
Paul Comfort:Because you lay it down, it's quicker, it's less costly, especially
Paul Comfort:in this era of fiscal cliffs that everybody's talking about, while
Paul Comfort:we still want to expand service.
Paul Comfort:For it seems to me to be kind of like a golden solution in many ways.
Adam Barth:Yeah, no, I agree.
Adam Barth:I agree.
Adam Barth:I think it's the right thing to do is get more, is you get more people
Adam Barth:on the bus and have a nice, nice, nice frequent bus route to get
Adam Barth:people going as fast as they can.
Paul Comfort:Another kind of big, big ticket item that's happening now when
Paul Comfort:you talk about, you know, a lot of changes coming to the industry all at
Paul Comfort:once is the move, and I think California has taken the lead here in the U.
Paul Comfort:S.
Paul Comfort:on moving towards zero emission buses.
Paul Comfort:Talk to us about that some.
Adam Barth:Yeah, so we actually have five zero emission buses in the fleet
Adam Barth:today, and they're working fine.
Adam Barth:the, we do have some range issues as you, as I think that's a common, issue that you
Adam Barth:find with battery electric buses in the.
Adam Barth:In the industry today, some range issues with those buses.
Adam Barth:We, Modesto bought them in 2018.
Adam Barth:So we've had them for 5 years or so now, which is fine, but we know
Adam Barth:that we need to move to a full fleet, zero emission bus fleet.
Adam Barth:And so that's going to take a little bit more space for us.
Adam Barth:Our current shop is at capacity.
Adam Barth:We're at capacity.
Adam Barth:We don't have any more room for additional bus chargers or hydrogen equipment.
Adam Barth:And so right now we're in the very preliminary stages of going and
Adam Barth:getting a new, bigger facility.
Adam Barth:So, to be able to accommodate growth, because one thing we want to expand
Adam Barth:our system, we have room to expand.
Adam Barth:We want to expand our route system.
Adam Barth:So that means more buses, more drivers, more staff, obviously,
Adam Barth:but we need to more space too for the zero emission infrastructure.
Adam Barth:So whether it be hydrogen or battery electric, We need more space for that.
Adam Barth:And so we're in the process now to get a new facility to
Adam Barth:accommodate both of those items.
Adam Barth:And so we're, we have some funds now to start the land acquisition
Adam Barth:and design of that facility.
Adam Barth:And California has some other funds to help us to move forward with next steps.
Adam Barth:So with the next stages of construction, after we get that done, so it's a
Adam Barth:great time to be here and here in Stanislaus County as we're looking as
Adam Barth:we're looking forward for expansion and improvement of the public transit system.
Adam Barth:And it's super exciting to be a part of.
Paul Comfort:Now, is the new facility going?
Paul Comfort:Are you gonna move everything over there or are you just gonna open a facility?
Paul Comfort:So you'll have two?
Adam Barth:We'll move everything over.
Adam Barth:so the admin, the administration staff is in an office ju just downtown.
Adam Barth:So we're, we are removed from our downtown, transit center where the
Adam Barth:main hub of activity is at, obviously.
Adam Barth:And that's even re removed from where the shop is at.
Adam Barth:So, getting us all under one roof will be great.
Adam Barth:We'll have some more synergies with staff on both maintenance and
Adam Barth:operations and bring everybody together.
Adam Barth:To make us even better than we are today.
Paul Comfort:You mentioned hydrogen, just in passing, let's unpack that a
Paul Comfort:little bit where you're at on that.
Paul Comfort:As I mentioned, I was just in Edmonton, where they and Strathcona, which
Paul Comfort:is right next to it, they have the first two hydrogen powered buses
Paul Comfort:in Canada in regular route service.
Paul Comfort:Tell us about what your experience has been and where you're at on that
Paul Comfort:right now when it comes to hydrogen.
Adam Barth:we're pretty sure that hydrogen is the way,
Adam Barth:hydrogen is the way we want to go, with our zero mission fleet.
Adam Barth:we don't have any fleet yet, but we know that we'd like to go down
Adam Barth:that road for the same reason that you just mentioned the range.
Adam Barth:as you can get three, 300 miles on a tank of hydrogen, right?
Adam Barth:And we have some routes that are, you know, go out into the
Adam Barth:county where they're going.
Adam Barth:300 miles on a day.
Adam Barth:Okay.
Adam Barth:And so it's important for us to have that range as well.
Adam Barth:Obviously we have other routes in Modesto that don't go, that don't need that type
Adam Barth:of range, but, having a nice fleet that's consistent throughout the whole fleet
Adam Barth:that's why we're going with hydrogen.
Adam Barth:And, but we still are in the process of figuring out how to move forward
Adam Barth:with the infrastructure for fueling.
Adam Barth:There's no commercial sites here in the Modesto area that we could tap into.
Adam Barth:So it'd be creating our own fueling.
Adam Barth:In infrastructure at our new shop that we're going to build
Adam Barth:and then start down that road of purchasing the hydrogen buses.
Paul Comfort:Well, you all have some great examples there, right?
Paul Comfort:Like down where Lauren Skiver used to head up in Sunline Transit, where she built
Paul Comfort:her own hydrogen plant and has this has a zero emission center of excellence.
Paul Comfort:And then you've got, you know, just south of L.
Paul Comfort:A.
Paul Comfort:right Foothills moving toward hydrogen fuel.
Paul Comfort:So you've got good, I guess, partners you could talk to about how to make it work.
Adam Barth:Right.
Adam Barth:Yeah, exactly.
Adam Barth:I know every transit system in the state is under that same
Adam Barth:mandate to go to zero emission.
Adam Barth:And so we are all in good company here and we're all going to learn from each
Adam Barth:other on how to best move forward.
Paul Comfort:Yeah, we're actually going to do, I think as a time we're recording
Paul Comfort:this, we're planning to do it the week after your show is an episode of Transit
Paul Comfort:Unplugged, the podcast on bus shortages and what in the world is happening in our
Paul Comfort:industry right now where we have billions of dollars coming out of Washington to
Paul Comfort:purchase zero emission buses and two of the manufacturers just had major issues.
Paul Comfort:One pulled completely out of the market.
Paul Comfort:we just did a show at the end of the year with Paul Skoutelas the CEO
Paul Comfort:of APTA, where he talks about that.
Paul Comfort:And now APTA has a committee now focused just on that.
Paul Comfort:And then, of course, Proterra going bankrupt and them now being,
Paul Comfort:an acquisition sale from another company, but there's big concerns
Paul Comfort:about the backlog of buses.
Paul Comfort:and what are you hearing on the hydrogen side?
Paul Comfort:I know there's a hydrogen council.
Paul Comfort:We're going to have them back on for a 2nd show coming soon.
Paul Comfort:Any thoughts on that?
Adam Barth:Yeah, no, it's a concern for sure.
Adam Barth:I think with either way you go with the battery electric or hydrogen, I think,
Adam Barth:you know, if you were to make an order today, they're a couple of years out.
Adam Barth:And so you have some time to figure out the.
Adam Barth:Yeah.
Adam Barth:fueling piece because that's a key piece and that's something that I was,
Adam Barth:I mean, intentional with as well that we don't want to order our buses until
Adam Barth:we know how we're going to fuel them.
Adam Barth:And, we, and you want to be sure you go, you go down the road, make sure you take
Adam Barth:it slow and you do it the right way.
Adam Barth:So you don't have buses here without any way to fuel them or
Adam Barth:the fuel infrastructure without any buses to, you know, to fuel them.
Adam Barth:So, so definitely you want to take it slow and do it the right way.
Paul Comfort:Well, Adam Barth thank you so much for being our guest today.
Paul Comfort:Any final thoughts you want to share with us on anything else?
Adam Barth:You know one last thing if I could just a quick story about
Adam Barth:the, about all the new routes that we, I implemented about, nine months ago.
Adam Barth:I, the routes were implemented for about a month or so, and I'm like, I
Adam Barth:really wanna go ride this one route.
Adam Barth:'cause it was a big, it was a big change to it.
Adam Barth:And so I went out there.
Adam Barth:I didn't know the driver, I didn't introduce myself.
Adam Barth:I just got on the bus to see how it was going.
Adam Barth:I wanted to check the timing, see how many people were on the
Adam Barth:bus and I was on the route and.
Adam Barth:I was in the back and I heard some folks behind me talk about,
Adam Barth:they didn't know who I was.
Adam Barth:Hey, this route is so much better now because it goes bi directionally.
Adam Barth:I can get to and from to and from my son's school really quickly.
Adam Barth:I can get to the store.
Adam Barth:I'm like, oh, and this is great.
Adam Barth:I'm like, oh, we got this route right.
Adam Barth:And it's so nice to hear those good stories about how we can get
Adam Barth:it right sometimes and really make a difference in people's lives.
Paul Comfort:It's a great story, Adam, and it just speaks to the fact
Paul Comfort:that we really don't know what the customers think unless they tell us,
Paul Comfort:and we can't hear them unless we're with them, and we're not with them
Paul Comfort:unless we're riding the freaking bus!
Paul Comfort:That's right.
Paul Comfort:You've got to get on the bus if you're a leader in your transit system.
Paul Comfort:You can't manage from behind your desk or by an email screen, right?
Adam Barth:You got that right, yep.
Adam Barth:Yeah, 100 percent right there.
Paul Comfort:Yeah, and people look to, leaders of transit systems to
Paul Comfort:be consumers of that service, right?
Paul Comfort:They want to see them, I know my friend, who leads the
Paul Comfort:system here in Washington, D.
Paul Comfort:C., Randy Clarke, who came from Austin, Texas, and now
Paul Comfort:has been here for over a year.
Paul Comfort:I had him on the show, the podcast again recently, and he rides every day.
Paul Comfort:And so many transit leaders are saying, you know, that they are, giving up
Paul Comfort:their car or at least not using their car to get to work, and they're riding
Paul Comfort:whenever possible and they're a face.
Paul Comfort:So your job as a CEO of a transit system isn't just to be the chief executive
Paul Comfort:officer, it might also be, you know, to be the chief customer officer in
Paul Comfort:a sense, and to be out there with the customers, like Andy Biford taught us,
Paul Comfort:why he got his name of Train Daddy in New York, because people love seeing him,
Paul Comfort:he wore his badge, he wasn't embarrassed to be out there, you know, proudly
Paul Comfort:standing for his system and receiving the input directly from the passengers.
Paul Comfort:What do you think about that as, you know, as an important part
Paul Comfort:of your job as a chief executive?
Adam Barth:Yeah, I think all CEOs and I think other members of the team should
Adam Barth:all be on the buses to know what know what the product is and know what's out there
Adam Barth:and use it yourself personally as well.
Adam Barth:I, on occasion, do ride the bus into work as well.
Adam Barth:not every day, but that definitely is there.
Adam Barth:And definitely, I appreciate that access that I have to get in
Adam Barth:to get into work and to see it.
Adam Barth:But definitely, it's definitely the way to go.
Adam Barth:And that CEO and everybody, I think, in the transit industry
Adam Barth:needs to be right riding the system.
Paul Comfort:I would agree, you know, it's one of the things, this is my last
Paul Comfort:comment on it, but one of the things I implemented when I was in Baltimore,
Paul Comfort:the CEO was, we had a new employee orientation, you know, for a couple
Paul Comfort:weeks that employees would, any new employee that would join the agency,
Paul Comfort:whether they were in HR, finance, IT, procurement, legal, you know,
Paul Comfort:operations, maintenance, whatever, they would go through this week long
Paul Comfort:class, and then it was longer for some.
Paul Comfort:And I was shocked to see that it did not include a ride on the system.
Paul Comfort:And, And because so many people that work in large transit agencies, especially
Paul Comfort:even midsize agencies, I think can go for years and never ride the system.
Paul Comfort:And so I made changes.
Paul Comfort:I directed them to, add a full day on Friday at the end of the week, a fun day.
Paul Comfort:To go out and visit some of the garages, so we visited a bus garage, a light rail
Paul Comfort:garage, and the subway system garage, and we rode a bus to do it, and so they could
Paul Comfort:see what it's like, they could go see the facilities, and it was so heartwarming
Paul Comfort:to me to hear comments back from people that went through it and said, it was
Paul Comfort:such an enjoyable day, I might never have
Paul Comfort:Even gotten out of my administrative office, like you mentioned a minute ago,
Paul Comfort:your offices are in the city offices, downtown, not like at the operations,
Paul Comfort:a lot of places are like that, and they never get an opportunity because
Paul Comfort:you get, you know, overwhelmed, right?
Paul Comfort:You're up to your neck in alligators, so to speak, once you
Paul Comfort:get in the job and you're doing, and you never get out to see.
Paul Comfort:So at least once for heaven's sake, that's our message for today, right?
Paul Comfort:And more often, hopefully..
Adam Barth:Yes, definitely.
Adam Barth:I agree with you there, Paul.
Paul Comfort:Yep.
Paul Comfort:Adam Barth, CEO of Stanislaus Regional Transit Authority.
Paul Comfort:Sounds like you're doing great things and you've shared with us some great lessons
Paul Comfort:for people in the industry that we can continue to, even if we make mistakes,
Paul Comfort:to learn from them and grow from them.
Paul Comfort:and you know, take ownership for our mistakes and then, learn and grow
Paul Comfort:and put into place practices that, so that one isn't too expensive and
Paul Comfort:so you learn from it for the future.
Paul Comfort:We hope to, see you again at a conference upcoming, Adam.
Adam Barth:Thank you, Paul.
Adam Barth:Appreciate it.
Paul Comfort:Hey, are you a member of the C suite or a senior executive manager of
Paul Comfort:a public transit agency in North America?
Paul Comfort:Well, for you, I'm excited to announce the return of the Think
Paul Comfort:Transit Conference Executive Summit.
Paul Comfort:This is an all day event that I helped curate with our team, just for the
Paul Comfort:C suite of public transit agencies.
Paul Comfort:Here, top leaders share best practices and solve challenges affecting our industry.
Paul Comfort:This year's event will be held on Monday, March 25th 2024.
Paul Comfort:In Tucson, AZ at the JW Marriott Starpass on the first day of
Paul Comfort:the ThinkTransit Conference sponsored by Trapeze and Vontas.
Paul Comfort:This year's exclusive summit offers multiple presentations from
Paul Comfort:your fellow transit executives with two exciting panels.
Paul Comfort:We'll have one panel with chief innovation officers of public transit agencies
Paul Comfort:and another panel with chief operating officers of leading transit systems
Paul Comfort:addressing the latest transit innovations and operations challenges and solutions.
Paul Comfort:We'll also host two roundtable discussions workshopping very real
Paul Comfort:and relevant transit industry hot topics, like increasing ridership
Paul Comfort:and revenue, and addressing crime and the unhoused on transit.
Paul Comfort:Then stick around for a very special dinner excursion on Monday
Paul Comfort:night for summit participants.
Paul Comfort:All this for only $149 plus you have access to the entire
Paul Comfort:Think Transit conference.
Paul Comfort:To find out more, visit www.
Paul Comfort:trapezegroup.
Paul Comfort:com forward slash Think Transit forward slash Executive Summit.
Paul Comfort:More details are available there and you can register or send me
Paul Comfort:a note if you have any questions.
Paul Comfort:I consider this a highlight of the year and hope you can join me there.
Tris Hussey:Hi, this is Tris Hussey editor of the transit unplugged podcast.
Tris Hussey:And thank you for listening to this week's episode with our special guest Adam Barth.
Tris Hussey:Now coming up next week on the show, we have a special, hot
Tris Hussey:topic panel on bus shortages.
Tris Hussey:We just can't get enough buses built fast enough to meet the
Tris Hussey:needs of the transit industry.
Tris Hussey:Paul talks with Ed Redfern and Joel Rubin of the bus coalition.
Tris Hussey:And Julia Castillo and Brooke Ramsay of HIRTA and we get an industry
Tris Hussey:perspective from Patrick Scully.
Tris Hussey:Hope you join us for this very special episode.
Tris Hussey:And we hope to have more of these hot topic panels throughout the year.
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